FAQ general – Koio - The Cobblers
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FAQ general

  • Who is restoring my shoes?

    by Francois Pagou
    Koio has teamed up with The Cobblers to provide professional shoe restoration and cleaning services. All services are completed by The Cobblers’ m...

  • When will I receive my restored shoes?

    by Francois Pagou
    Shoes will be shipped back to you 15 business days after they arrive at The Cobblers’ workshop. Shipping typically takes about 1-2 days (to and fro...

  • What is a cobbler?

    by Francois Pagou
    A cobbler is an individual who is professionally trained to mend, clean, and even make shoes. Many cobblers are trained to handle other types of l...

  • Why should I trust you to repair my shoes?

    by Francois Pagou
    The Cobblers’ team of artisans is trained to handle and care for Koio’s shoes. They understand how they’re made and how they should and should not...

  • Where is The Cobblers located?

    by Francois Pagou
    The Cobblers’ workshop is based in Magic City, Miami. Our address is 6300 NE 4th Ave, Miami, FL 33138.